Last updated: 6 July 2026
1. About these Terms
These Terms of Business and Terms of Service (“Terms”) govern your access to and use of the Tapzo websites, digital business card platform, accounts, digital services, subscriptions, physical products and associated services.
Tapzo is operated by TAPZO LIMITED, a company registered in England and Wales under company number 14357991, whose registered office is at 134 Salisbury Avenue, Barking, England, IG11 9XU (“Tapzo”, “we”, “us” or “our”).
By creating a Tapzo account, purchasing a product or service, accepting a quotation or order, joining a Company Account, or otherwise using the Tapzo platform, you agree to these Terms.
If you are accepting these Terms on behalf of a company, organisation or other legal entity, you confirm that you have authority to bind that organisation to these Terms.
If a quotation, order form, written proposal or separately signed agreement between you and Tapzo contains terms that conflict with these Terms, the specifically agreed terms in that document will take precedence in relation to that order.
Our Privacy Policy and Cookie Policy should be read alongside these Terms.
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2. Definitions
For the purposes of these Terms:
Account means an account used to access the Tapzo platform.
Company Account means a Tapzo account or workspace that allows an organisation to centrally manage multiple users.
Company Administrator means a person authorised to administer a Company Account.
Company Customer means the company, organisation or other entity purchasing or operating a Company Account.
Digital Business Card means the online profile provided through Tapzo containing information, links, contact details, branding and other content selected by the user or Company Customer.
Free Account means a Tapzo Account made available without a recurring or one-time software fee, subject to the features and limitations applicable at the time.
Pro means Tapzo’s paid individual account upgrade, including any product described as Pro, Lifetime Pro or equivalent.
NFC Card means a physical Tapzo product containing NFC technology and/or a QR code that can direct a compatible device to a Digital Business Card or other destination.
Service or Platform means Tapzo’s websites, applications, dashboards, Digital Business Cards, Wallet passes, analytics, lead tools, integrations and related digital functionality.
User means an individual who accesses or uses the Service.
Company User or Seat means a User managed through a Company Account.
Customer Content means information, text, contact details, logos, artwork, images, links and other material supplied to or uploaded to Tapzo by a customer or User.
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3. Tapzo Accounts
You must provide accurate and current information when creating or using an Account.
You are responsible for maintaining the security of your Account, email address, login credentials, one-time authentication codes and any other method used to access the Service.
You must not knowingly allow an unauthorised person to access your Account.
If you believe that your Account has been compromised or accessed without permission, you should contact Tapzo as soon as reasonably possible.
You are responsible for activity carried out through your Account unless that activity results from a security failure for which Tapzo is responsible.
We may use passwordless login, one-time codes, passwords or other authentication methods and may change available authentication methods from time to time for operational or security reasons.
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4. Free Accounts
Tapzo may offer a Free Account containing a selection of features without charge.
Features available on Free Accounts may differ from those included with Pro or Company Accounts.
Tapzo may add, remove, limit or modify Free Account features from time to time. Where reasonably practicable, we will avoid making changes that materially prevent an existing User from accessing their basic Digital Business Card without appropriate notice.
Free Account features may include Tapzo branding or other limitations.
The existence of a Free Account does not create an obligation for Tapzo to provide every Free feature indefinitely.
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5. Tapzo Pro and Lifetime Pro
Users may purchase a Pro upgrade that provides access to additional functionality described on the Tapzo website, Platform, checkout page or applicable quotation at the time of purchase.
Depending on the product purchased, Pro features may include features such as customised Wallet cards, advanced analytics, lead management, integrations, additional profile customisation, QR assets, email signature tools, action buttons and other functionality.
Where a Pro product is sold as “Lifetime Pro”, “lifetime” means that the relevant Account is entitled to the applicable Pro features for the operational lifetime of that Account and the Tapzo Service, subject to these Terms.
Lifetime Pro:
* is a one-time purchase unless otherwise stated;
* is linked to the relevant Account;
* does not mean the lifetime of the individual User;
* does not guarantee that Tapzo, any particular technology, integration or feature will operate indefinitely; and
* does not create an obligation for Tapzo Limited to continue trading or operating the Service permanently.
Tapzo may develop, replace, improve or discontinue individual features over time. Where reasonably possible, we will seek to provide substantially equivalent functionality where a material paid feature is replaced.
Any separate one-time purchase described as permanent, lifetime or similar, including permanent Tapzo branding removal, is subject to the same principle and applies for the operational lifetime of the relevant Account and Service.
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6. Company Accounts
Tapzo offers Company Accounts that allow organisations to centrally manage Users and Digital Business Cards.
Company functionality may include centralised User management, branding controls, Digital Business Card management, Company analytics and other features made available by Tapzo.
The Company Customer is responsible for determining who may act as a Company Administrator.
A Company Administrator may be able to:
* invite, add and remove Company Users;
* manage or modify User information and Digital Business Cards;
* manage Company branding and designs;
* assign or reassign Seats;
* view Company-level information and analytics;
* purchase additional Seats or services; and
* perform other administrative actions made available within the Platform.
Company Users acknowledge that information associated with their Company profile may therefore be viewed, modified or controlled by authorised Company Administrators.
The Company Customer is responsible for ensuring it has the necessary authority and lawful basis to provide Tapzo with information relating to its employees, contractors or other Users and to manage that information through the Platform.
Tapzo is not responsible for disputes between a Company Customer and its Users concerning the organisation’s administration of a Company Account.
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7. Company Seats and User Management
Company Accounts are ordinarily charged according to the number of paid Seats or Users stated in the relevant quotation, order or checkout.
Unless otherwise agreed, Company Seats are billed annually.
Additional Seats purchased during an existing subscription period may be charged on a pro-rata basis for the remaining period until the Company’s existing renewal date.
At the next renewal, active paid Seats may be charged for a complete annual subscription period at the then-applicable price.
Company Customers may add or remove Users in accordance with the functionality available within the Platform.
Removing a User does not automatically create a refund or credit for an amount already paid for the current subscription period unless Tapzo expressly agrees otherwise or applicable law requires it.
Where supported by the Platform, an unused or existing Seat may be reassigned to another User without purchasing an additional Seat, provided the total number of active paid Seats does not exceed the quantity purchased.
Company Customers are responsible for keeping their User and Seat allocation accurate.
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8. Company Administrators and Pro Requirements
Certain Company Account functionality may require the Company Administrator or Account owner to hold a qualifying Tapzo Pro account or to pay an applicable setup or account charge.
Any such requirement and applicable charge will be displayed at the time of purchase or stated in the relevant quotation or order.
The Company Customer is responsible for maintaining any Account required to administer its Company Account.
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9. Fees and Pricing
Prices for Tapzo products and services are those displayed on the applicable checkout page, website, dashboard, quotation or order at the time the purchase is made.
Where a customer has received a specific written quotation, the quotation price will apply for the period stated in that quotation.
Unless expressly stated otherwise, promotional pricing and discounts may be withdrawn or changed for future purchases.
Tapzo is VAT registered. VAT and other applicable taxes will be calculated and charged as required according to the transaction, product, customer and relevant billing or delivery information.
Where prices are presented to consumers as VAT-inclusive, the price displayed will include applicable VAT.
Where permitted and appropriate for business customers, prices may be displayed exclusive of VAT with VAT separately identified.
The final amount, including applicable VAT, will be shown before payment or detailed on the relevant quotation or invoice.
Taxes, duties, import charges or other charges imposed by authorities outside the United Kingdom may be payable separately by international customers where applicable.
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10. Payment
Payment may be collected through Tapzo’s authorised payment providers.
By providing payment details, you confirm that you are authorised to use the selected payment method and authorise the applicable charges.
You are responsible for ensuring that billing and payment information is accurate.
If a payment fails, is reversed, disputed or remains unpaid, Tapzo may contact you and may suspend access to paid functionality until the outstanding amount has been resolved.
Tapzo may issue electronic receipts and VAT invoices where applicable.
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11. Annual Company Subscriptions and Renewal
Unless a quotation or order states otherwise, Company subscriptions are provided for annual subscription periods.
The subscription start date and renewal date will be determined by the original order or initial Company subscription purchase.
Additional Seats purchased during a subscription period may share the existing Company renewal date.
Where a subscription is configured to renew automatically, payment will be taken using the payment method associated with the Account unless the subscription is cancelled before renewal.
Customers may cancel future renewal in accordance with the cancellation method available through Tapzo or by contacting us.
Cancellation prevents the next subscription period from being charged but does not ordinarily terminate access to paid services immediately. Unless otherwise agreed, paid access will continue until the end of the period already paid for.
Fees already paid for a subscription period are non-refundable merely because the Customer chooses not to use the Service for the remainder of that period, except where required by law or expressly agreed by Tapzo.
If a Company subscription is not renewed, Company-specific paid functionality may cease at the end of the paid subscription period.
Affected User Accounts will revert to the functionality of Tapzo’s Free Account rather than being deleted automatically.
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12. Price Changes
Tapzo may change its prices from time to time.
A price change will not retrospectively change an amount already paid for an existing subscription period or completed one-time purchase.
For renewable Company subscriptions, revised pricing may apply from a future renewal date.
Where there is a material increase to the price of an automatically renewing subscription, we will provide reasonable notice before the revised price takes effect where required or reasonably practicable.
The Customer may cancel renewal before the new price takes effect.
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13. Digital Business Cards
Tapzo allows Users to create and maintain Digital Business Card profiles.
The information displayed on a Digital Business Card is determined by the User or, where applicable, their Company Administrator.
Users and Company Customers are responsible for ensuring information they publish through Tapzo is accurate, lawful and appropriate.
Digital Business Cards may be accessible through a public or semi-public web address. Customers should therefore only publish information they are comfortable sharing with people who receive or access that Digital Business Card.
Tapzo does not guarantee that every external website, social network, device or third-party application linked from a Digital Business Card will remain available.
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14. Apple Wallet and Google Wallet
Tapzo may provide functionality allowing compatible Users to create or install cards or passes for services such as Apple Wallet and Google Wallet.
Apple, Google and any other third-party platform providers are independent from Tapzo.
Availability and functionality may depend on:
* the User’s device;
* operating system;
* geographic availability;
* third-party technical requirements; and
* changes made by the relevant platform provider.
Tapzo cannot guarantee continued compatibility with every device, operating system or third-party Wallet platform.
References to Apple, Google or their products do not imply that Tapzo controls those platforms.
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15. NFC Cards and Physical Products
Tapzo may sell physical NFC business cards and other related products.
NFC Cards are designed to interact with compatible NFC-enabled devices. Compatibility can vary according to the receiving device, operating system, device settings, NFC capability and other factors outside Tapzo’s control.
Tapzo does not guarantee that NFC functionality will operate on every smartphone or device.
Where available, a QR code may provide an alternative method of accessing a Digital Business Card.
Customers are responsible for reviewing and approving any design proof supplied before a customised product enters production.
Once a design has been approved, Tapzo is not responsible for errors that were visible in the approved proof, including spelling, incorrect contact information, layout choices or customer-supplied artwork errors.
Colours displayed on screens can differ from printed colours. Minor variations in colour, positioning, finish, material, dimensions or production characteristics that are normal for the relevant manufacturing process will not constitute a defect.
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16. Customised and Personalised Products
Many Tapzo NFC products are produced specifically to a customer’s requirements using customer-selected branding, names, artwork or other customisation.
Where a product is made to the customer’s specifications or clearly personalised, statutory change-of-mind cancellation rights may not apply.
This does not affect any statutory rights relating to faulty, damaged, misdescribed or otherwise non-conforming products.
Production may begin after artwork or the applicable proof has been approved.
Once production of a personalised product has begun, an order normally cannot be changed or cancelled.
Where Tapzo agrees to a change after production has begun, additional production costs may apply.
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17. Delivery of Physical Products
Any production or delivery time stated by Tapzo is an estimate unless expressly agreed otherwise in writing.
We will make reasonable efforts to produce and dispatch orders within the indicated timeframe.
Tapzo is not responsible for delays caused by circumstances outside our reasonable control, including postal or courier delays, customs, adverse weather, industrial action or inaccurate delivery information supplied by the Customer.
Customers must provide a complete and accurate delivery address.
Risk in physical products passes to the Customer in accordance with applicable law.
International orders may be subject to customs requirements, import taxes or duties for which the recipient may be responsible.
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18. Faulty, Damaged or Incorrect Products
If you receive a product that is damaged, defective or materially different from the approved order, you should contact Tapzo as soon as reasonably practicable and provide sufficient information for us to investigate.
Where Tapzo is responsible for a genuine production error or defect, we may repair, replace or refund the affected product as appropriate.
Nothing in these Terms limits rights that a consumer has under applicable consumer protection law.
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19. Consumer Cancellation Rights
If you are purchasing from Tapzo as a consumer rather than for purposes relating wholly or mainly to your trade, business, craft or profession, you may have statutory cancellation and other consumer rights.
Where a statutory cooling-off period applies, Tapzo will honour those rights.
Different rules may apply to digital services, digital content, services that have already begun at the consumer’s request, and goods made to the consumer’s specifications or clearly personalised.
Where the law permits an exclusion from the statutory right to cancel for a personalised or customised product, that exclusion will apply.
Where a consumer asks Tapzo to begin providing a digital or other service during a statutory cancellation period, the treatment of cancellation and any amount payable will be determined in accordance with applicable consumer law.
Nothing in these Terms is intended to remove or restrict statutory consumer rights that cannot legally be excluded.
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20. Refunds for Digital Products and Services
Except where required by law or expressly agreed otherwise, payments for digital upgrades, one-time software purchases and subscription periods that have already commenced are non-refundable.
If Tapzo is unable to provide a paid digital service due to a material failure attributable to Tapzo, we will work with the Customer to remedy the issue and, where appropriate, may provide a refund, credit or other reasonable remedy.
A temporary outage or interruption does not automatically entitle a Customer to a refund.
Nothing in this section affects statutory rights.
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21. Customer Content
You retain ownership of Customer Content that you upload or provide to Tapzo.
You grant Tapzo a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit, display and otherwise use Customer Content only to the extent reasonably necessary to provide, operate, maintain and improve the Service and fulfil your orders.
You confirm that you have the rights and permissions necessary to provide the Customer Content to Tapzo.
You must not upload or provide material that:
* infringes intellectual property rights;
* unlawfully uses another person’s personal information;
* is fraudulent or misleading;
* is defamatory, threatening or unlawful;
* contains malicious code; or
* would cause Tapzo to breach applicable law.
Tapzo may remove or restrict Customer Content where reasonably necessary to comply with law, protect the Service or enforce these Terms.
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22. Logos, Branding and Artwork
Where you provide a company logo, trademark, design or other branding material, you confirm that you have permission to use it and authorise Tapzo to reproduce it for the purpose of providing your Digital Business Cards, Wallet passes, physical cards, proofs and related services.
Ownership of your existing logos, trademarks and branding remains with you or the applicable rights holder.
Unless separately agreed, Tapzo does not acquire ownership of your intellectual property merely because it is uploaded to the Service or used in producing your products.
Artwork or templates created entirely by Tapzo may contain Tapzo intellectual property or design elements unless ownership is expressly transferred in writing.
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23. Leads and Contact Information
Tapzo may allow people viewing a Digital Business Card to submit their contact information to a User.
Depending on the Account type and features available, submitted contact information may be displayed within Tapzo, stored for later access, exported or passed to an authorised third-party integration.
The User or Company Customer receiving that information is responsible for its subsequent use and for complying with applicable privacy, data protection and electronic marketing laws.
Tapzo does not guarantee that information voluntarily submitted by a third party is accurate.
Certain lead-management functionality may be available only on qualifying paid Accounts.
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24. Analytics
Tapzo may provide analytics relating to Digital Business Cards and other interactions with the Service.
Analytics may include information such as views, interactions, taps, link clicks or other activity.
Analytics are provided for informational purposes.
Figures may be affected by technical limitations, privacy controls, device settings, network behaviour, automated traffic, third-party restrictions and other factors.
Tapzo therefore does not guarantee that analytics will be completely accurate or represent every interaction with a Digital Business Card.
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25. Third-Party Integrations
Tapzo may integrate or interact with third-party products and services, including payment processors, CRM systems, automation platforms, Wallet providers, email providers and other software.
Use of a third-party service may also be subject to that provider’s own terms and privacy practices.
Tapzo is not responsible for the independent operation of third-party services.
We may change, replace or discontinue an integration if the relevant third-party service changes its technology, terms, pricing, availability or access requirements or if maintaining the integration is no longer reasonably practicable.
Where reasonably possible, Tapzo will endeavour to minimise disruption caused by material changes to an integration.
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26. Payment Providers
Tapzo may use third-party payment processors, including Stripe, to process payments and calculate applicable taxes.
Payment information may therefore be processed by the relevant payment provider rather than directly by Tapzo.
Payment providers operate subject to their own terms, security standards and privacy policies.
Tapzo does not store full payment card details where those details are processed directly by the payment provider.
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27. Service Availability
Tapzo aims to provide a reliable Service but does not guarantee continuous, uninterrupted or error-free availability.
The Service may occasionally be unavailable due to:
* maintenance;
* upgrades;
* security work;
* technical faults;
* hosting or infrastructure failures;
* third-party service interruptions; or
* circumstances outside Tapzo’s reasonable control.
We may carry out planned or emergency maintenance when reasonably necessary.
Tapzo may update the technology underlying the Service and may modify the user interface, workflows or functionality as the Platform develops.
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28. Changes to Features
Tapzo is an evolving technology service and functionality may change over time.
We may add, improve, replace or discontinue features.
We will take reasonable steps to avoid removing material paid functionality without good reason.
Where a material feature forming a significant part of a paid Service is permanently discontinued, we may provide replacement functionality, reasonable notice or another appropriate remedy depending on the circumstances.
This section does not require Tapzo to retain obsolete technology or maintain third-party integrations that are no longer technically, commercially or legally practicable.
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29. Acceptable Use
You must use Tapzo lawfully and responsibly.
You must not:
* attempt to gain unauthorised access to the Platform or another User’s Account;
* interfere with the security or operation of the Service;
* knowingly transmit malware or harmful code;
* scrape, harvest or systematically extract data from the Service without permission;
* reverse engineer the Service except where applicable law expressly permits it;
* use the Service for fraud, impersonation or unlawful activity;
* use Tapzo to distribute unlawful or infringing content; or
* use the Platform in a way that materially harms Tapzo, its infrastructure, Users or third parties.
We may investigate suspected misuse and take reasonable measures to protect the Platform.
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30. Intellectual Property in the Tapzo Service
Tapzo and its licensors retain all intellectual property rights in the Tapzo Platform, software, website, technology, designs, trademarks, branding, documentation and other materials created by or for Tapzo, except for Customer Content.
These Terms give you a limited, non-exclusive and non-transferable right to use the Service for its intended purpose for as long as you have a valid Account and comply with these Terms.
You may not copy, sell, sublicense, reproduce or commercially exploit Tapzo’s software or proprietary technology without our written permission.
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31. Data Protection and Privacy
Tapzo will process personal data in accordance with applicable data protection law and our Privacy Policy.
Tapzo may use third-party technology and service providers to operate the Platform. Personal data may therefore be processed by authorised service providers acting on our behalf where reasonably necessary to provide the Service.
We require service providers processing personal data on our behalf to handle that information appropriately and subject to applicable contractual and legal safeguards.
Tapzo does not sell personal information to advertisers or data brokers as part of the operation of the Service.
Where Tapzo determines the purposes and means of processing personal information, Tapzo acts as a data controller.
Where Tapzo processes personal data solely on the documented instructions of a Company Customer, Tapzo may act as a data processor and the Company Customer will ordinarily act as controller.
Where required, the parties will enter into or be subject to appropriate data-processing terms dealing with the processing of such personal data.
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32. Company Customer Data Responsibilities
Where a Company Customer provides personal data relating to employees, contractors, customers, prospects or other individuals, the Company Customer confirms that it is entitled to provide that data to Tapzo and instruct Tapzo to process it.
The Company Customer is responsible for:
* determining its lawful basis for processing;
* providing any privacy information required by law;
* responding to individuals exercising their data protection rights where it is the controller;
* determining how its Users use information obtained through Tapzo; and
* ensuring instructions given to Tapzo are lawful.
Tapzo will provide reasonable assistance where required under applicable data protection law and any applicable Data Processing Agreement.
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33. Security
Tapzo will take reasonable technical and organisational measures designed to protect the Service and personal data processed through it.
No online service can guarantee absolute security.
Customers must also take reasonable precautions to protect their Accounts and must notify Tapzo promptly if they become aware of suspected unauthorised access or a security incident affecting their Account.
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34. Account Suspension
Tapzo may temporarily suspend an Account or particular functionality where reasonably necessary because:
* payment is overdue;
* we reasonably believe the Account has been compromised;
* the Account is being used unlawfully;
* there is a serious breach of these Terms;
* use of the Account presents a security risk;
* suspension is required by law or a competent authority; or
* suspension is reasonably necessary to protect Tapzo, its Users or third parties.
Where appropriate and lawful, we will attempt to contact the affected Customer and provide an opportunity to resolve the issue.
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35. Termination
You may stop using a Free Account at any time.
Cancellation of a paid renewable subscription is governed by the applicable subscription provisions above.
Tapzo may terminate an Account for a serious or repeated breach of these Terms, unlawful use, fraud, abuse of the Service, security threats or non-payment.
Where a breach can reasonably be remedied, we will normally provide the Customer with an opportunity to correct it before permanent termination unless immediate action is reasonably necessary.
Termination does not affect rights or liabilities that arose before termination.
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36. What Happens When an Account Ends
When paid access expires or is cancelled, some paid features may cease to operate.
Where supported, an Account may revert to a Free Account rather than being immediately deleted.
Customers should export any information they reasonably require before requesting complete Account deletion or before the applicable retention period ends.
Data may be retained for a limited period where reasonably required for backups, security, fraud prevention, accounting, legal obligations or dispute resolution.
Personal data will be deleted or anonymised when it is no longer required, subject to applicable legal and operational retention requirements.
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37. Discontinuation of the Tapzo Service
Although we intend Tapzo to be a long-term service, we cannot guarantee that Tapzo will operate indefinitely.
If Tapzo decides to permanently discontinue the Service, we will where reasonably practicable provide affected Users with advance notice and a reasonable opportunity to retrieve appropriate account information before closure.
The amount of notice possible may depend on the circumstances and cannot be guaranteed where discontinuation results from insolvency, legal requirements, infrastructure failure, security events or circumstances outside Tapzo’s reasonable control.
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38. Warranties
Tapzo will provide its Services with reasonable care and skill where required by applicable law.
Except for rights and warranties that cannot legally be excluded, the Service is provided on an “as available” basis.
We do not guarantee that:
* the Service will always be uninterrupted or completely error-free;
* every feature will work with every device or third-party platform;
* use of the Service will produce a particular commercial result;
* analytics will be completely accurate; or
* third-party services or integrations will remain available indefinitely.
Nothing in these Terms affects statutory rights that cannot lawfully be limited or excluded.
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39. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or restricted.
Subject to the above, Tapzo will not be liable for indirect or consequential loss, loss of anticipated profit, loss of business, loss of opportunity or loss arising solely from circumstances outside Tapzo’s reasonable control.
For business customers, and to the fullest extent permitted by law, Tapzo’s total aggregate liability arising out of or in connection with a particular product, Service, order or subscription will not exceed the total amount paid or payable by the Customer to Tapzo for the relevant product or Service during the twelve months immediately preceding the event giving rise to the claim.
Where the relevant purchase was a one-time purchase rather than a subscription, the applicable cap will ordinarily be the amount paid for that purchase.
These limitations do not apply where applicable law prevents them from applying.
Nothing in this section limits any additional rights available to consumers under applicable consumer protection law.
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40. Customer Responsibility and Indemnity
Business Customers are responsible for their use of the Service and for Customer Content supplied by them.
A business Customer will be responsible for losses reasonably incurred by Tapzo as a direct result of a third-party claim arising from Customer Content that infringes another person’s intellectual property or other legal rights, where the Customer did not have the required permission to provide or use that content.
This provision does not require a Customer to indemnify Tapzo for losses caused by Tapzo’s own negligence, breach of these Terms or unlawful conduct.
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41. Events Outside Our Control
Neither party will be responsible for a failure or delay in performing an obligation where that failure or delay results from circumstances beyond its reasonable control.
This may include natural disasters, widespread telecommunications or internet failures, war, terrorism, civil disorder, government action, industrial disputes, widespread cloud infrastructure failures or other comparable events.
This section does not excuse a Customer from paying amounts that became due before the relevant event.
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42. Electronic Communications
You agree that Tapzo may communicate with you electronically where appropriate, including by email, through the Platform or through account notifications.
Operational messages relating to your Account, security, purchases, service changes or billing are service communications and are separate from optional marketing communications.
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43. Marketing Communications
Where required by law, Tapzo will obtain appropriate consent before sending marketing communications to individuals.
Marketing preferences can be changed using the unsubscribe method contained in the communication or other methods provided by Tapzo.
Unsubscribing from marketing does not prevent Tapzo from sending necessary transactional, security, billing or account-related communications.
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44. Changes to these Terms
We may update these Terms to reflect:
* changes to the Tapzo Service;
* new products or features;
* changes to law or regulation;
* security requirements;
* changes to our business operations; or
* improvements or clarifications to these Terms.
The current version will be published on the Tapzo website together with its effective date.
Where a change materially affects an existing paid Customer’s rights or obligations, we will provide reasonable notice where appropriate.
Changes will not normally retrospectively alter an order or subscription period that has already been paid for unless required by law or agreed with the Customer.
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45. Assignment
You may not transfer a paid Account, contract or Company subscription to another legal entity without Tapzo’s consent, except where the Platform expressly permits reassignment of individual Company Seats.
Tapzo may transfer its rights and obligations under these Terms as part of a merger, acquisition, restructuring, sale of business or transfer of the Tapzo Service, provided this does not materially reduce the Customer’s rights.
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46. No Partnership or Agency
Nothing in these Terms creates a partnership, joint venture, employment relationship or agency relationship between Tapzo and a Customer.
Neither party has authority to bind the other except where expressly agreed.
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47. Waiver
If either party does not immediately enforce a right under these Terms, that does not mean the right has been waived.
A waiver of one breach will not automatically constitute a waiver of any later breach.
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48. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary to make it enforceable or, where that is not possible, removed.
The remaining provisions will continue in effect.
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49. Entire Agreement
For business Customers, these Terms together with any applicable quotation, order, written agreement, Privacy Policy and any applicable Data Processing Agreement constitute the agreement between the parties in relation to the relevant Tapzo products and Services.
Neither party relies on a statement that is not contained in those documents, except that nothing in this section excludes liability for fraud or fraudulent misrepresentation.
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50. Governing Law and Jurisdiction
These Terms and any dispute or claim arising from them are governed by the laws of England and Wales.
If you are a business Customer, the courts of England and Wales will have exclusive jurisdiction over disputes arising from or relating to these Terms, unless otherwise agreed in writing.
If you are a consumer, you may also have rights to bring proceedings in the courts applicable to the part of the United Kingdom in which you live, where required by law.
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51. Contacting Tapzo
These Terms are provided by:
TAPZO LIMITED
Company number: 14357991
Registered office: 134 Salisbury Avenue, Barking, England, IG11 9XU
Questions relating to these Terms, an Account, an order or the Tapzo Service can be submitted using the contact information or contact form published on the Tapzo website.
Website: tapzo.io
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Last updated: 6 July 2026